Our Safety

Our Safety Standards

Our process has been developed in consultation with freeze-drying engineers, food scientists, and food safety professionals — to ensure every step meets the highest standards of safety and compliance.

Non-Contact Process Temperature Monitored Individual Processing 3-Year Shelf Life
Safety Standards

Purpose-built facility.

Our Geelong facility has been purpose-built for breast milk freeze-drying. The processing lab follows a controlled flow — from receiving, to freezer storage, freeze-drying and packaging — eliminating the risk of cross-contamination. Your milk is always kept completely separate from other orders. We process each customer's milk individually.

Environmental Testing
1

Environmental Testing

We conduct regular environmental testing of our facility and equipment to ensure that sanitisation practices are effective at preventing contamination during processing.

  • Total aerobic plate counts
  • Coliform / E. coli
  • Yeast / mold
  • Listeria monocytogenes
  • Bacillus cereus, Staph. aureus & Cronobacter sakazakii
Sterile Handling Process
2

Individual Processing

We maintain a completely non-contact process. Every step of packaging takes place in a controlled workstations with conrtrolled airflow, preventing any risk of contamination.

Your milk is processed individually in its own dedicated batch, keeping it completely separate from other orders.

Controlled Freezer Storage
3

Controlled Freezer Storage

Breast milk is stored frozen at all times while in our facility. Our commercial-grade walk-in freezers maintain milk at -20°C with remote monitoring for temperature and power outages.

Our facility is equipped with backup generators to ensure continuous operation — your milk is always protected.

Quality Control Testing
4

Quality Control Testing

As part of our final quality control check, we measure the water activity of the freeze-dried milk using laboratory-grade testing equipment.

Our Aqualab3 water activity meter and testing procedure ensure that your freeze-dried breast milk powder will remain shelf-stable for up to 3 years with no refrigeration required.

5

Medical-Grade Shipping Kits

Our medical-grade shipping kits are purpose-built to transport frozen breast milk. Your milk will remain frozen throughout its entire journey to us, no matter where you are in Australia

Every individual lactation bag is weighed, recorded, temperature tested, and labelled to ensure complete traceability throughout your order.

6

GPS-Tracked Shipping Kits

Our medical-grade shipping kits are equipped with GPS trackers, so you can follow your milk's journey from your door to our facility and back again.

Stay informed with SMS and email updates, complete with detailed notes keeping your order transparent every step of the way.

Ready to Start?

See how our process
works from start to finish

From shipping kit to shelf-stable powder — learn exactly what happens to your milk at every stage.

The Milk Fairy - Navigation
The Milk Fairy Facility Process

Our Process

State-of-the-art breast milk freeze-drying with absolute safety and quality

1
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Initial Quality Control

We weigh, record, temperature test, and label each individual lactation bag to ensure complete traceability and safety.

2
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Freezer Storage

Your milk is securely stored in our monitored freezer with continuous temperature tracking.

3
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Individual Processing

Your breast milk never touches shared equipment. We process only one mother's milk at a time, using a dedicated freeze dryer exclusively for your batch.

4
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Sterile Packaging

Your breast milk is carefully packaged under ISO Class 2 sterile cabinets, ensuring top safety and purity every step of the way.

5

Final Quality Checks

A trained technician measures water activity to meet dryness standards, ensuring your milk is safe for up to three years.

6
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SMS Updates

Stay informed with SMS and email updates, complete with detailed notes keeping your order transparent every step of the way.

Non-Contact Process
Temperature Monitored
Individual Processing
3-Year Shelf Life

Processing Timeline

From the moment we receive your precious milk to when it's returned as freeze-dried powder, our typical turnaround is 2-4 weeks, however due to our one individual processing, this can extend frm time to time. If you have a date you need your order back by, we will always do our best to accomodate your request. Every step is carefully monitored with real-time updates sent directly to you.