Our medical grade shipping kits are equipped with GPS trackers
Our Safety Standards
Your Milk is in the
Safest Hands
We've built every step of our process around one thing: protecting what your body worked so hard to create. Here's exactly how we do it.
Lab Tested
Cold Chain Certified
Batch Tracked
Food-Grade Facility
How We Protect Your Milk
Six layers of safety
in every order
From the moment your milk arrives with us to the moment your powder is back in your hands — it's handled with the same care you'd give it yourself. Here's what that looks like behind the scenes.
1
Microbiology Lab Testing
We carry out weekly surface testing across all lab and facility work areas to ensure the highest standards of cleanliness. Your milk is processed individually and never comes into contact with shared equipment — giving you complete confidence in its safety.
2
Strict Facility Protocols
Our facility operates under strict, documented food-grade hygiene protocols — We follow HACCP principles, meaning we proactively identify, monitor, and control potential risks at every stage of the process. Combined with our non-contact approach and individually handled batches, this ensures your milk is processed in a safe, controlled, and highly protected environment from start to finish.
3
Cold Chain Control
Your milk stays frozen at -20°C from arrival to the freeze dryer. We never break the cold chain. Temperature-controlled storage means your milk is protected every hour it's with us.
4
Moisture Activity Analysis
Using pharmaceutical-grade equipment, we measure the water activity of your powder before it leaves us. This confirms it's shelf-stable for up to 3 years when stored correctly.
5
Unique Batch Tracking
Your milk is never mixed with anyone else's. Every order gets a unique batch ID that travels with it through every stage of processing. You always get back your milk — and only your milk.
6
Food-Grade Standard Facility
We operate from a purpose-built, food-grade standard facility — Designed specifically for freeze-drying and held to Australia's highest food safety standards.
Peace of Mind
We treat your milk like it's our own
Behind every order is a mum who trusted us with something irreplaceable. That's not something we take lightly. Every person in our team understands exactly what we're holding.
We've built our entire process around what we'd want for our own babies — rigorous, transparent, and held to the highest standard at every single step.
Ready to Get Started?
Preserve your liquid gold
with confidence
Join thousands of Australian mums who've trusted The Milk Fairy to safely freeze-dry their breast milk.