How it works:

Purchase & book

Purchase a kit and book your collection date by following the prompts provided in your confirmation email.

We send the kit to your home

Your kit is dispatched from our facility within 24hrs of receiving your confirmed collection date.

You pack & send

Pack and prepare your frozen breast milk the morning of collection from your home. Be sure to set up your GPS tracking device.

We collect

Our courier will arrive between 9:30 am and 1:30 pm on your collection date to pick up your packaged, frozen breast milk and deliver it safely to our facility.

We freeze-dry & test

Your breast milk is freeze-dried, moisture-tested, then packed into easy-to-use sachets. You will receive back the exact amount you sent.

We return

Your breast milk powder is delivered back to your doorstep, ready to use. Your GPS tracker is included in this shipment to provide live delivery tracking.

What makes us different?

Everything.

We are the ONLY service in Australia that processes each mother's milk individually
Each mother's milk is processed in her own private freeze-drying chamber. That means your milk is never shares a tray or machine with another client's, and always handled with the highest standard of care.
At The Milk Fairy, your milk is your milk, from start to finish. Because you've poured your heart into making it — and we believe it deserves to be treated with the same love and care.
From our food safety standard lab to our certified handling process to our custom-designed shipping kits, every step is built with one goal in mind: To make the use & storage of breast milk simpler, safer, and in turn, allow for your journey to extend too.
Freeze-drying made magical. Breastfeeding made flexible.